2-YEAR HEALTH GUARANTEE

We guarantee our puppies until two years of age against any congenital defects impacting the quality of life. This is defined as a GENETIC abnormality/disorder that will eventually cause early death with a life expectancy of less than 5 years where the disease would progress making euthanasia necessary or require extensive medical care that would ultimately be beyond the cost of the Puppy. If your puppy is determined to have a congenital defect within the first two years of life, we will either replace your puppy with a puppy from a similar litter or refund the purchase price (less any shipping or veterinarian fees incurred).

We also guarantee our puppies until two years of age against moderate to severe hip dysplasia which would reduce the puppy's quality of life. The puppy must have an x-ray between 24-25 months of age by a licensed veterinarian and submitted to OFA for an official determination of hip rating. If determined to have moderate to severe dysplasia, we will either replace your puppy with a puppy from a similar litter or refund the purchase price (less any shipping or veterinarian fees incurred).


WHAT'S NOT COVERED

We cannot guarantee our puppies against illness or opportunistic parasites brought on by stress such as moving (from our house to yours) or shipping. We also cannot guarantee that our puppies will be "worm-free", as this is an ongoing process. However, these are easily and economically treated and should be discussed with your veterinarian at your first visit.

We are not responsible if a puppy contracts a communicable disease or infection after leaving our possession. Also, this Health Guarantee does not include improper bites, hernias, any illness due to the ingestion of foreign objects, food, chemicals or physical injury.


CARING FOR YOUR NEW PUPPY

Our puppies are generally very easy to care for. Here are a few pointers that we think are important reminders of how to care for your new puppy, and are prerequisite for the health guarantee to be valid.

  • Your puppy needs to be examined by a licensed veterinarian within 3 days after going home. Find a vet that you feel comfortable with, and keep regular appointments so your vet gets to know your puppy.

    • We DO NOT support the use of Corporate Veterinary Groups. Corporate Veterinarians may feel pressure to up-sell clients to increase profit margins as profit is oftentimes a key driver with large corporations in charge. Please find a local veterinarian that is NOT part of a Corporate Veterinary Group.

  • Keep your puppy up to date on shots, worming and other preventative protocol.

  • Feed your puppy a good, well-rounded age appropriate diet. Do not underfeed or overfeed your puppy. In general, follow the recommended feeding guidelines found on the bag. We recommend TLC Whole Life Pet Food, which can be ordered online for the life of your puppy. Find other top-rated pet foods on dogfoodadvisor.com. Our Health Guarantee requires choosing a 3-5 star dog food, but we highly recommend at least a 4 star food that is appropriate for the age of your puppy.

  • Avoid exposing your puppy to physically stressful situations, such as frequent stair climbing or standing on concrete for long periods of time during his formative years.

  • Provide adequate shelter and make sure there is always fresh clean water available.

  • Make sure your puppy has plenty of exercise on a regular basis, and whenever possible. Don't overdo it in the first few months as puppies need lots of rest too!


AVAILABLE 3-YEAR HEALTH GUARANTEE

We believe so strongly in proper nutrition that we offer a 3 year guarantee. Your puppy will be weaned onto TLC Whole Life Puppy Formula and immune system supported by NuVet Plus K9 Immune System Builder. To aid in your new puppy's transition home to you, we request you purchase one bag of TLC Whole Life Puppy Formula and one bottle of NuVet Plus K9 Immune System Builder prior to your new puppy's arrival home.

If you choose to continue using TLC Pet Food and NuVet Supplements we will extend your Health Guarantee to 3 years when using them for the entire 36 month time period. Find more information and how to order on our TLC and NuVet pages.